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Fit Index System
Overview Sessions:



Wed., Dec. 17th, 1pm ET
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Wed., Jan. 21st, 11am ET
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Wed., Feb. 18th, 1pm ET
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DeGarmo Group, Inc.
101 North Main Street
Bloomington, IL 61701
(866) 433-4276

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Home > Solutions > Training > Support Materials

Support Materials

All of the following materials can be ordered by calling DeGarmo Group at (866) 433-4276.

  • Facilitators Manuals: Main Instructional manual used by those responsible for directing group level training.


  • Participants Manuals: Contain important program material essential for learning.


  • Tooklkits: Program specific learning guides for the various Fit Interview training modules.


  • CDs: Interactive media support and supplemental information for the presentation of training materials.


  • Program Inserts: Exercises, calibration vignettes, etc., contained within each Facilitator or Participant manual.


  • Independent Learning Guides: Self study program guides for independent learning of training material.




   

Product of the Year

The Technology Marketing Corporation's Customer Inter@ction Solutions® magazine has awarded DeGarmo Group's Fit Interview System a 2006 Product of the Year!

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Product of the Year

The editors of Call Center Magazine have awarded DeGarmo Group's Customer Service Fit Index® (CSFI) 2006 Product of the Year!

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Testimonials

"The Degarmo Group & CSFI have added tremendous value to our organization." Manual Torres, Jr., SPHR Senior HR Director U.S. Cellular Corporation

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