On-site Programs

• Achieving Productivity: Find time by applying methods that attack current misuses of time.



• Addressing Conflict: Learn how to assertively approach and resolve conflict situations.



• Coaching Others: Learn how to more specifically recognize accomplishments and provide corrective developmental feedback.



• Evaluating Performance: Improve your ability to provide a positive and productive performance evaluation using a continuous improvement approach.



• Guiding Teams: Learn to lead a team to reach their peak performance. Manage with project tools that keep your team in the know.



• Improving Performance: Increase the level of others' performance through basic concepts in human motivation.



• Increasing Communication: Become a better listener and a clearer communicator by responding, paying attention, and being more perceptive.



• Leading Meetings: Quit wasting your time as well as others' by taking the lead in meetings. Learn problem-solving techniques to move participants to a decision.



• Motivating Others: With tools to identify individuals' motivational needs, you can develop personalized and team incentives that increase productivity and employee satisfaction.



• Resolving Differences: Become a better mediator of conflict through methods of negotiation.



• Respecting Others' Rights: Better understand legal and professional guidelines relating to equal rights.



• Selecting Job Candidates: Hire your next employee better than ever before! Feel secure that you have conducted interviews in a fair and legally sound manner.



• Serving Internal Customers: For external customers' expectations to be fully met, internal customers must work together as one fluid team.



• Structured Job Fit Interviewing: Understand how to use structured interviews to measure applicant "fit" rather than skills, and learn the skills necessary to be an effective interviewer.



• Supporting Change: It takes leaders to make change happen. Find out how you might be resisting and how to help others move forward with you.