Sample Screens

Testing

Call Center Simulation™ is a multi-media simulation that realistically depicts a call center workstation. As part of the simulation, applicants must demonstrate data entry and system navigation skills, evaluate response options, and summarize calls.

EASy™ Datacenter

Call Center Simulation™ provides immediate access to participant results via the EASy™ Datacenter. The EASy™ Datacenter is a secure Internet site that provides password protected, 24/7 access to participant results and reports.