Fit Index® Assessments

Fit Index assessments provide valuable information about job applicants' tolerance for the job demands that they will face on a daily basis. Job fit assessment is critical for determining which applicants are likely to stay versus leave!

Call Center Pre-employment Tests

The Call Center Fit Index® – our suite of pre-employment tests designed specifically to reduce voluntary employee turnover in call center environments. Three versions of the CCFI have been developed and are listed below. Click on a CCFI version below for additional test information.

Customer Service Fit Index®

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TeleSales Fit Index®

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Collections Fit Index®

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Bank Teller Pre-employment Test

The Teller Fit Index® is designed specifically to reduce voluntary employee turnover and improve person-job fit for Tellers in banks, credit unions and other financial institutions. Click on the link below for more information.

Teller Fit Index

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Retail Sales Pre-employment Test

The Retail Sales Fit Index® is designed specifically to reduce voluntary employee turnover and improve person-job fit for Salespersons in the retail environment. Click on the link below for more information.

Retail Sales Fit Index®

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