"Teamwork Processes Necessary for Effective Performance"
by Kathleen Melcher / The DeGarmo Group, Inc.

"Breaking the Sound Barrier"
by Anthony Adorno / The DeGarmo Group, Inc.

"The Effects of Downsizing on Voluntary Employee Turnover"
by David Daly / The DeGarmo Group, Inc.

"Understanding and Combating Call Center Employee Turnover"
by Anthony Adorno / The DeGarmo Group, Inc.

"Calling for Help"
by John Bonfatti / Human Resource Executive Magazine

"Constructing a Sound and Systematic Screening and Assessment Process"
by Matthew Davis / Contacteam Connections

"Choosing and Using a Screening Instrument"
by Matthew Davis / Contacteam Connections

"Screening and Assessment Tools"
by Matthew Davis / Contacteam Connections