Events

Filtering Applicants via Pre-employment Assessment & Interview Technology

Facilitator: Adam Bradshaw

May 17, 2012     
1:00pm ET

How can we bring in top-tier talent efficiently, while aligning the talent acquisition process with organizational goals? During this session we’ll walk through some examples of how to leverage web-based technology to decrease time-to-hire, bring in top-tier talent, establish how to gate candidates to occupations, and hire for leadership potential. Additionally, we’ll touch base with what to keep in mind to align the process with the goals of your organization. Based on the information provided in this session, you’ll be better equipped to ensure your organization is properly leveraging web-based technology during the talent acquisition process enabling you to bring in top-tier candidates!

Is At-Home Pre-Employment Testing as Effective as On-Site Testing?

Facilitator: David Daly

May 24, 2012     
1:00pm ET

The use of web-based, at-home applicant assessment is not just on the rise, it is the new norm. In fact, many clients will not even consider tests that do not offer at-home options, because at-home testing provides a faster, more convenient, and more cost-effective process. Ultimately, the question remains: is at-home testing still a valid predictor of valuable outcomes like turnover and job performance? In this session, we will explore the true meaning of test validity, and how the validity of a test is determined. Additionally, we will discuss recent research conducted by the DeGarmo Group regarding the validity of pre-employment assessments administered exclusively at-home.

Strategies and Tools for Optimizing Contact Center Staffing

Facilitator: Anthony Adorno

May 30, 2012     
1:00pm CT

During this session I’ll discuss those lessons learned over 15 years of designing contact center staffing models, and present data from leading companies on what it takes to make staffing successful. I’ll talk about why some people fail while others succeed in contact center jobs, so you can be equipped to make better hiring decisions.

The session will include information from articles and book chapters I’ve written on contact center staffing, as well as data presented at several national conferences staffing issues.

Understanding Transformational Leadership to Identify Leadership Potential

Facilitators: Adam Bradshaw & David Daly

June 19, 2012     
12:30pm CT

Talent Acquisition professionals go to great lengths to understand and articulate how to identify and ensure their organization has quality leaders. Doing this well requires a strong theory of leadership as a “backbone” to assist in identifying individuals with leadership potential. This session articulates Transformational Leadership (TL) as one such theory and highlights how this pivotal understanding of leadership can be leveraged to identify leadership potential within the talent acquisition process. By establishing an understanding of TL we can map TL onto personality and work values. Leveraging this mapping process we can, in turn, identify leadership potential via the use of assessment technology!

Understanding Transformational Leadership to Identify Leadership Potential

Facilitators: Adam Bradshaw & David Daly

August 21, 2012     
1:00pm ET

Talent Acquisition professionals go to great lengths to understand and articulate how to identify and ensure their organization has quality leaders. Doing this well requires a strong theory of leadership as a “backbone” to assist in identifying individuals with leadership potential. This session articulates Transformational Leadership (TL) as one such theory and highlights how this pivotal understanding of leadership can be leveraged to identify leadership potential within the talent acquisition process. By establishing an understanding of TL we can map TL onto personality and work values. Leveraging this mapping process we can, in turn, identify leadership potential via the use of assessment technology!