When does turnover become functional?
The following is a summary of the research and practice implications from: Becker, W.J., & Cropanzano, R. (2011).... [Read more]
Reducing Employee Turnover in Front-Line Jobs
DeGarmo Group announced today that Anthony Adorno will be facilitating an HR.com webcast titled “Reducing Employee... [Read more]
When Employees Keep Looking: Factors That Impact the Job Search – Turnover Relationship
The following a summary of the research and practice implications from: Swider, B. W., Boswell, W. R., & Zimmerman,... [Read more]
Keeping High Performers
The following is a summary of the research and practice implications from: Nyberg, A. (2010). Retaining your high performers:... [Read more]
Predicting Turnover and Performance
The following is a summary of the research and practice implications from: Barrick, M. R., & Zimmerman, R. D. (2009).... [Read more]
DeGarmo Group Client Receives J.D. Power 2011 Customer Service Champion Award
Bloomington, IL – DeGarmo Group (www.degarmogroup.com), is proud to report that US Cellular (www.uscellular.com)... [Read more]
Fit Index System Case Study at National Call Center Management and Collection Agency
CASE STUDY The following is a case study examination of the Customer Serivce and Collections Fit Index assessments... [Read more]
How Honeymoons and Hangovers Relate to Job Satisfaction
The following article is a summary of the research and practice implications from: Boswell, W., Shipp, A., Payne, S.... [Read more]
You CAN Handle the Truth: Reducing Applicants Response Distortion in Pre-employment Assessments
Have you ever been impressed with a job applicant’s test results or personality profile, only to find out that the... [Read more]
Measuring Work Tolerance to Reduce Turnover in Front Line Jobs
Ever hire an employee with all the right skills for the job, only to watch that person walk out the door for good three... [Read more]
