Technical Reports

Binning, J.F. (2007) Preliminary Validation Evidence for the Salvation Army Candidate’s Inventory (SACI). Submitted to Campion, Barrow and Associates, Champaign, IL.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2007). Validation Evidence for the Collections Fit Index® at Credit Acceptance Corporation. Submitted to Credit Acceptance Corporation, Southfield, MI.

 

Adorno, A.J. (2007). Equal Employment Opportunity: Pass Rate Analysis for the Customer Service Fit Index®. Submitted to Health Net, Inc., Woodland Hills, CA.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2007). Validation Evidence for the Customer Service Fit Index® at Bright House Networks. Submitted to Bright House Networks, Maitland, FL.

 

Adorno, A.J., Melcher, K., & Binning, J.F. (2007). Validation Evidence for the Customer Service Fit Index® at US Cellular. Submitted to US Cellular, Chicago, IL.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2007). Validation Evidence for the Collections Fit Index® at AFNI. Submitted to AFNI, Bloomington, IL.

 

Adorno, A.J., Binning, J.F. (2007). Validation Evidence for the Collections Fit Index® at GC Services. Submitted to GC Services, Houston, TX.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2006). Validation Evidence for the Customer Service Fit Index® at APAC. Submitted to APAC, Deerfield, IL.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2006). Validation Evidence for the Collections Fit Index® at Credit Acceptance Corporation. Submitted to Credit Acceptance Corporation, Southfield, MI.

 

Adorno, A.J. (2006). Equal Employment Opportunity: Pass Rate Analysis for the Teller Fit Index®. Submitted to Sandy Spring Bank, Olney, MD.

 

Adorno, A.J. (2006). Equal Employment Opportunity: Pass Rate Analysis for the NCAPS. Submitted to Campion, Barrow and Associates, Champaign, IL.

 

Adorno, A.J. (2006). Equal Employment Opportunity: Pass Rate Analysis for Retail Sales Fit Index®. Submitted to Centennial Wireless, Fort Wayne, IN.

 

Melcher, K., Adorno, A.J., & Binning, J.F. (2006). Validation Evidence for the Retail Sales Fit Index® at Centennial Wireless. Submitted to Centennial Wireless, Fort Wayne, IN.

 

Adorno, A.J. (2006). Equal Employment Opportunity: Pass Rate Analysis for Customer Service Fit Index®. Submitted to Brinks Home Security, Irving, TX.

 

Melcher, K., Adorno, A.J., & Binning, J.F (2005). Employee Job Satisfaction Survey Report. Submitted to Sleep Center of Central Illinois, Bloomington, IL.

 

Adorno, A.J., & Binning, J.F. (2005). Preliminary Validation Evidence for the Customer Service Fit Index® v.2 at SunTrust Bank. Submitted to SunTrust Bank, Atlanta, GA.

 

Adorno, A.J., & Binning, J.F. (2005). Validation Evidence for the Customer Service Fit Index® v.1 at SunTrust Bank. Submitted to SunTrust Bank, Atlanta, GA.

 

Adorno, A.J., Binning, J.F., & Melcher, K. (2005). Dynamic Organization Interview Development Report. Submitted to US Cellular, Chicago, IL.

 

Adorno, A.J. & Binning, J.F. (August, 2005). Preliminary Validation Evidence for the Customer Service Fit Index® (CSFI) at Convergys. Submitted to Convergys, Cincinnati, OH.

 

Adorno, A.J. & Binning, J.F. (October, 2005). Validation Evidence for the Customer Service Fit Index® (CSFI) at Convergys. Submitted to Convergys, Cincinnati, OH.

 

Adorno, A.J., & Binning, J.F. (2005). Validation Evidence for use of the Collections Fit Index® (CFI) at Credit Acceptance Corporation. Submitted to Credit Acceptance Corporation, Southfield, MI.

 

Binning, J.F., Adorno, A.J., & Melcher, K. (2004). Validation Report for the National Comprehensive Assessment for Public Safety (NCAPS). Submitted to Campion, Barrow & Associates, Champaign, IL.

 

Binning, J.F., Adorno, A.J. (2004). Minnesota Multiphasic Personality Inventory (MMPI) Police Selection Technical Report. Submitted to Campion, Barrow & Associates, Champaign, IL.

 

Binning, J.F. (2004). Validity of the MMPI-2 K-correction: A Review of Recent Research. Submitted to Campion, Barrow & Associates, Champaign, IL.

 

Adorno, A.J., & Binning, J.F. (2004). Validation Evidence Supporting the use of the Retail Sales Fit Index® (RSFI) at Centennial Wireless. Submitted to Centennial Wireless, Terre Haute, IN.

 

Swerdlick, M.E. & Binning, J.F. (2003). Recommended Organization Development Interventions For The Division Of Psychology And Counseling At Governors State University. Submitted to Governors State University, University Park, IL.

 

Adorno, A.J., & Binning, J.F. (2003). Evidence Supporting the Collections Fit Index® at AFNI. Submitted to AFNI, Bloomington, IL.

 

Binning, J.F., Adorno, A.J., & Melcher, K. (2003). Criterion Measure Development. Submitted to Campion, Barrow & Associates, Champaign, IL.

 

Binning, J.F., & Adorno, A.J. (2002). Development Of A General Cognitive Ability Test For Screening Call Center Representatives. Submitted to FurstPerson, Chicago, IL.

 

Binning, J.F., & Adorno, A.J. (2001). Validation of the Associate assessment process at Mitsubishi Motor Manufacturing of America, Inc. Submitted to Davis & Campbell L.L.C., Peoria, IL.

 

Adorno, A.J., & Binning, J.F. (1999). The Call Center Fit Index®: An innovative approach for cost-effective turnover reduction. Call Center Manager’s Report, October, 6-7.

 

Binning, J.F., & Adorno, A.J. (1998, December). The Job Congruence System: A system for reducing turnover. IPMA News: The Newsletter of the International Personnel Management Association.  24-25.

 

Binning, J.F., & Adorno, A.J. (1998). An innovative approach for cost-effective turnover reduction. Human Resources Learning Center: Best Practices [On-line].

 

Adorno, A.J. (1998). Research study investigating the evidence of disparate impact for the step-two phase of GL/UGL managerial assessment. Submitted to a client organization.

 

Adorno, A.J., & Binning, J.F. (1998). Research study investigating the statistical properties of the management practices 360⁰ inventory (MPI). Submitted to Paramount Potentials, Pekin, IL.

 

Binning, J.F., & Adorno, A.J. (1998). Job analysis report for telemarketing and customer service representatives. MCI HR Operations, Denver, CO.

 

Binning, J.F., & Adorno, A.J. (1996). Validation analyses of the VRU screening process for telemarketing representatives at MCI: Initial report. Submitted to MCI HR Operations, Denver, CO.

 

Binning, J.F., & Burkhalter, D.K. (1996). The career development program: Policies and procedures. Submitted to Central Illinois Light Company, Peoria, IL.

 

Binning, J.F., Manzella, R., & Williams, K.B. (1995).Managerial succession planning: Policies and procedures. Submitted to a client organization.

 

Binning, J.F. & Morey, D.A. (1994). Compensation and benefits satisfaction survey: Final report. Submitted to the Board of Directors, ARC Community Support Systems, Teutopolis, IL.

 

Binning, J.F. (1994). Structured behavioral interviewing:  Interviewer's manual. Submitted to Macon Resources, Decatur, IL.

 

Binning, J.F. (1990). Structured employment interview system for direct care staff positions:  Interviewer's manual. Submitted to Illinois Planning Council on Developmental Disabilities, Springfield, IL.

 

Binning, J.F., Goldsmith, R.F., & Klinvex, K. (1990). Job analysis report (Skilled, Semi-skilled, Machinist, Assembler, Welder, Foundry, Production Support and Salary Positions).  Submitted to John Deere & Company, Moline, IL.

 

Binning, J.F. (1986). Structured interview system for selecting direct care staff personnel.  Submitted to the Executive Director of the McLean County Association for Retarded Citizens, Bloomington, IL.

 

Binning, J.F. (1985). Development of human resource management systems at MARC Center: Preliminary proposal of specific interventions. Submitted to the Executive Director of the MARC Center, Bloomington, IL.

 

Binning, J.F. (1983). Entry level police officer job analysis report. Submitted to the Town of Normal, IL.

 

Binning, J.F. (1982). The development and implementation of a police officer performance appraisal system for the Town of Normal, IL, Police Department. Preliminary proposal, submitted to Chief of Police.

 

Barrett, G.V., Alexander, R.A., Kroeck, K.G., & Binning, J.F. (1981). Entry-level firefighter examination: Final report. Submitted to the City of Kettering, OH.

 

Binning, J.F., & Barrett, G.V. (1980). Procedural manual for implementing a police officer performance appraisal system. Submitted to the City of Akron, OH Civil Service Commission.

 

Barrett, G.V., Kroeck, G., & Binning, J.F. (1979). Report to the Massillon Civil Service Commission on the development of a performance evaluation system for the Massillon Police Department. Submitted to the City of Massillon, OH.